Who We Are

At Greenbrier, we offer unparalleled full-service property management, backed by over 40 years of industry expertise. Our team of seasoned professionals combines extensive knowledge with a hands-on approach, ensuring that we manage your properties with true “boots on the ground” dedication and precision.

What We Offer:

  • Comprehensive Property Management: From multifamily communities to office and retail spaces, Greenbrier excels in managing a diverse portfolio. Currently, we oversee multifamily properties across Virginia, Maryland, and Oklahoma, and we are expanding our reach into North Carolina, South Carolina, and Georgia, Florida, and Tennessee to serve you better.
  • Diverse Property Expertise: Our management portfolio includes conventional market-rate properties, commercial spaces, and a range of affordable housing options, including HUD, tax credit, and other specialized programs. We have strong working relationships with key industry partners such as Rural Development, Virginia Housing Development Authority (VHDA), Boston Capital Tax Credit Fund Programs, Boston Financial, Raymond James, HUD, and CAHEC.
  • Trusted Client Partnerships: We have a proven track record of managing properties for esteemed clients including John Hancock, New York Life, Four Mile Capital, Read Property Group, Great Western, GE Capital, and many more. Our reputation for excellence is built on years of dedication, meticulous attention to detail, and superior customer service.
  • Renovation and Value Maximization: Greenbrier is committed to enhancing the value of apartment communities through strategic renovations and expert management. Our approach is designed to achieve optimal performance and returns for our partners.

Since our founding in 1984, Greenbrier has evolved from a start-up into a leading property management firm, recognized for our meticulous attention to detail and outstanding client service. Our growth and success are a direct result of our hands-on, client-focused approach and the high level of trust we have earned from our partners.

Discover the Greenbrier difference and let us bring our “boots on the ground” commitment to your property management needs. Contact us today to learn how our expertise can help you achieve your investment goals.

Mission Statement

Our mission is to enhance multifamily living by delivering exceptional management and visionary solutions. We strive to build thriving communities where residents find joy and clients see enduring value.

Vision Statement

To redefine the multifamily industry as a premier boutique management company, where every community we serve is a place residents are proud to call home and where our commitment to excellence sets new standards.

Core
Values

Boots on the Ground

Transparent and Honest

Continuous Improvement

Adaptable

Teamwork

Rooted

Meet Our Team

Dianne Wiley-Cooke

Dianne Wiley-Cooke

President

Dianne Wiley-Cooke

President

Dianne Wiley oversees Operations and Marketing at Greenbrier Management Company. She has over 35 years progressive management experience and formal training in the property management industry demonstrating superior leadership initiative, operations engineering and turnaround expertise, marketing creativity, and award-winning performance success. Dianne has been responsible for building efficiency and profitability through improved staffing, budget and cost control, and marketing initiatives while also independently developing increased multi-million dollar values to ownership for new sites, rehabilitations, and poorly performing multi-unit entities.

At ease in environments requiring independent decisions, she is able to find “out-of-the-box” solutions for emergent operations problems and has meticulous attention to detail. She has excellent interpersonal skills, organizational, and multi-task management skills with a proven ability to quickly assess territorial potentials and initiate contact with key organizational players. Additionally, she is a Registered Apartment Manager (RAM), Low Income Housing Tax Credit Certified (LIHTC), Star 515 Certified (Rural Area Housing), and a Licensed Virginia and Maryland Real Estate Broker. Dianne is dedicated, hardworking, and a self-motivating company asset. Dianne is a graduate of University of Southern Mississippi.

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Jennifer Baker

Jennifer Baker

Controller

Jennifer Baker

Controller

Jennifer (Jenn) Baker joined the Greenbrier team in 2011. Working her way up from a leasing consultant to her current position as the company’s Financial Controller, Jenn has seen all levels of property management firsthand. As the controller, Jenn is responsible for all accounting and finance functions of Greenbrier and is directly responsible for all owner deliverables each month. In addition, she assists in many daily company transactions including limited on-site operations, software implementation, vendor relations, social media, and more. She graduated from Longwood University in 2014 with a Bachelor of Science in Business Administration concentrating in Management; then, she went on to complete her MBA with emphases in Marketing and International Business at Arizona State University in 2017. Beginning in 2024, she will be attending the College of William & Mary for her Master of Accounting, to graduate in 2025. Jenn also served on the Virginia Apartment Management Association (VAMA) Conference Committee in 2016 and 2017. In 2020, she was named to the National Apartment Association’s “20 in their Twenties” as a rising leader in the multifamily industry. Outside of the office, Jenn serves as a Career Coach with Sigma Phi Epsilon, a District Director with Delta Sigma Pi, and a council member on the Arizona State University W.P. Carey Alumni Council.  She is also a member of the Alpha Delta Pi Richmond Alumnae Chapter, and she recently joined the ASPIRE Young Professionals of Greater Williamsburg.

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Jason Wiley

Jason Wiley

VP Construction/Project Management

Jason Wiley

VP Construction/Project Management

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Ruthe Russell

Ruthe Russell

VP of Operations

Ruthe Russell

VP of Operations

Ruthe Russell is a Virginia Beach native with over 40 years of experience in the multifamily industry with lease up and stabilized assets including acquisitions, dispositions and ground up construction consulting. Ruthe previously has held several positions including regional manager, asset manager, marketing director and operations director.  While she has spent most of her years in the markets from Delaware to Florida, she definitely kept her eyes on the markets nationwide. During her career, Ruthe has worked for some of the industry’s most highly regarded management and development companies where she has proven herself to be a problem solver and a developer of talent. She has great strengths in budgeting, financial management, due diligence and marketing. Ruthe has received several industry awards, including executive of the year, twice from the Peninsula Apartment Council.  She has been instrumental in encouraging training and leadership in the multifamily industry. Ruthe holds several multifamily designations.

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Kyle McKenna

Kyle McKenna

Assistant Controller

Kyle McKenna

Assistant Controller

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Richard Suders

Richard Suders

Environmental Health & Safety Supervisor

Richard Suders

Environmental Health & Safety Supervisor

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Larry Cooke

Larry Cooke

Director of Business Development

Larry Cooke

Director of Business Development

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Chris Tucker

Chris Tucker

Marketing Specialist

Chris Tucker

Marketing Specialist

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Samuel McKenney

Samuel McKenney

Maintenance Director

Samuel McKenney

Maintenance Director

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Michelle Berry

Michelle Berry

Regional Manager

Michelle Berry

Regional Manager

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Corey Louch

Corey Louch

Regional Manager

Corey Louch

Regional Manager

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Angie Orr

Angie Orr

Regional Manager

Angie Orr

Regional Manager

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Sterling Cooke

Sterling Cooke

Regional Manager

Sterling Cooke

Regional Manager

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Susan Moliken

Susan Moliken

Payroll and Accounts Manager

Susan Moliken

Payroll and Accounts Manager

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Susan McCloud

Susan McCloud

Accounting Specialist

Susan McCloud

Accounting Specialist

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Nichole Sheridan

Nichole Sheridan

Senior Property Manager

Nichole Sheridan

Senior Property Manager

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Julia Jones

Julia Jones

Compliance Specialist

Julia Jones

Compliance Specialist

Julia Jones joined Greenbrier Management in 2013. With over 10 years of experience in the multifamily industry, she oversees the GMC Tax Credit Compliance Portfolio. Additionally, she has several years of formal training in the Property Management Industry, as well as being Low Income Housing Tax Credit (LIHTC) certified.

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