Greenbrier Management

About Us

Greenbrier is a full service property management company that was established in 1984, with a mission to provide excellent service to multifamily community owners as well as residents. The principals of Greenbrier have been directly responsible for managing over 30,000 apartment units. Greenbrier’s guiding objectives with properties under management are to stay fully occupied, fully collected, and offering superior customer service to our residents while giving them the best possible living experience. In addition to multifamily communities, Greenbrier has extensive experience with  office and retail management and leasing. Greenbrier’s recent portfolio consists of over 30 multifamily properties with a value in excess of $250MM.

In addition to conventional market rate properties, Greenbrier manages commercial, HUD, tax credit and affordable housing properties. We have worked closely with Rural Development, Virginia Housing and Development Authority (VHDA), Boston Capital Tax Credit Fund Programs, Boston Financial, Raymond James, HUD and CAHEC.

Our third party clients have included John Hancock, New York Life, Great Western and GE Capital. Our years of experience, attention to detail, and superior customer service make us a perfect fit for all of your property management needs.

Leadership Team

Dick Swift

Dick Swift

President

Dick joined Greenbrier Management (formerly Shelter Management) in 2003. Under his leadership, Greenbrier grew from a 948-unit portfolio to nearly 3,000 units, with gross revenues increasing more than 25%. His approach to management is simple, “Hire the best people, set them up to succeed, and provide exceptional customer service. This results in our clients realizing exceptional returns on their investments.” His commitment to this simple philosophy is evidenced by his partnership with Dianne Wiley (VP-Operations) and Bert Lynn (Director of Maintenance and Construction). In over 35 years of working together they have achieved great success as a team, and it is the foundation of their continued success. Prior to joining Greenbrier, Dick set up an upscale homebuilding company at the Greenbrier Resort in West Virginia. He successfully built construction volume up to $13,000,000 per year, and received recognition from Town and Country Magazine. Dick spent six years as President of Harbor Group Management. While there, he completely re-engineered their management operation and enabled the equity side of the company to syndicate commercial, residential and retail into the management business unit. During his time running the management at Harbor Group the residential portfolio grew from 1,500 to 7,000 units, and the commercial portfolio grew from zero to 6,000,000 SF. He began his career in the property management industry in 1978 with Great Atlantic Management. During the following 18 years Dick grew the management portfolio to 22,000 residential units and 2,500,000 SF of commercial and retail space in 5 states and 32 municipalities. Dick holds a master’s degree in Industrial Management from George Washington University, and a Bachelor of Science in Civil Engineering from the University of Mississippi. In addition, he is a licensed real estate broker, a licensed engineer, homeowner’s association President, a youth advisor, and previously headed the Newport News Recycling Advisory Panel.

Eddie Duke

Eddie Duke

Vice President

Eddie Duke joined Greenbrier in 2016. With over 18 years of multifamily experience, he is responsible for optimizing the operational and financial performance of the company. His vitae includes a diverse background of operational experience. This includes management of conventional, affordable and lease-up communities throughout the Mid-Atlantic region. Eddie is passionate about organizational excellence and team building. He believes in fostering talent development, and creating a people-centric business culture. Prior to Greenbrier, Eddie was with Bonaventure Realty Group. He holds CAM and C3P designations and is an active member of the Virginia Apartment Management Association. Eddie resides in Richmond, Virginia with his wife Nicole and son Riley.

Dianne Wiley

Dianne Wiley

Vice President, Operations

Dianne Wiley oversees Operations and Marketing at Greenbrier Management Company. She has over 35 years progressive management experience and formal training in the property management industry demonstrating superior leadership initiative, operations engineering and turnaround expertise, marketing creativity, and award-winning performance success. Dianne has been responsible for building efficiency and profitability through improved staffing, budget and cost control, and marketing initiatives while also independently developing increased multi-million dollar values to ownership for new sites, rehabilitations, and poorly performing multi-unit entities. At ease in environments requiring independent decisions, she is able to find “out-of-the-box” solutions for emergent operations problems and has meticulous attention to detail. She has excellent interpersonal skills, organizational, and multi-task management skills with a proven ability to quickly assess territorial potentials and initiate contact with key organizational players. Additionally, she is a Registered Apartment Manager (RAM), Low Income Housing Tax Credit Certified (LIHTC), Star 515 Certified (Rural Area Housing), and a Licensed Virginia and Maryland Real Estate Broker. Dianne is dedicated, hardworking, and a self-motivating company asset. Dianne is a graduate of University of Southern Mississippi.

Bert Lynn

Bert Lynn

Director of Maintenance and Construction

Bert joined Greenbrier in 2004. Bert has over a 40 years of experience in the multifamily industry with a proven track record of excellence in maintenance operations, construction, and renovations. Dick and Dianne have worked with Bert over the past 35 years at Greenbrier, Great Atlantic, and Harbor Group International. Throughout his career Bert has been a problem-solver, assigned to challenging projects requiring resourcefulness and solid strategy to turn around. Bert is responsible for the execution of capital plans, leading due diligence efforts, and oversight of maintenance operations. Over the years Bert has overseen the renovation of thousands of apartment units and every aspect of apartment communities from roofs and paving to plumbing, HVAC, and electrical systems. Bert has earned multiple awards for superior performance and is an integral member of our leadership team.

Alfred Rulenz

Alfred Rulenz

Controller

Alfred Rulenz joined Greenbrier as Financial Controller in 2017. He has over 15 years of experience working for property management firms and has more than 30 years of financial leadership experience, including service in banking and mortgage firms. Prior to joining Greenbrier, he worked as Controller for Key Real Estate in New York City, overseeing 30 residential properties. He holds a Bachelor of Science degree in Accounting and Trophy of Honor certificate in banking.

Staff

Jennifer Jordan

Jennifer Jordan

Executive Assistant

Larry Cooke

Larry Cooke

Business Development Manager

Susan Moliken

Susan Moliken

Payroll and Accounts Manager

Jennifer Wiley

Jennifer Wiley

Social Media Manager and Trainer

Cimberly Wright

Cimberly Wright

Accounts Receivable Specialist

Silvia Cardenas

Silvia Cardenas

Accounts Receivable Specialist

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Greenbrier Management